DermalFillersWorld LLC
Effective Date: November 4, 2025
1. General Provisions
1.1. Contracting Parties: These General Terms and Conditions of Sale (“T&C”) govern the purchase and use of products and services offered by DermalFillersWorld LLC (hereinafter the “Seller” or “Company”), headquartered at 3251 E 2nd Ave, Hialeah, FL 33013 USA, phone: +1 307 465 1234. The email for correspondence is info@dermalfillersworld.com. The term “Customer” refers to any person or entity placing a purchase order on the website.
1.2. Acceptance of T&C: By placing an order on the Seller’s website, the Customer acknowledges having read, understood, and agreed to these T&C without reservation.
1.3. Modifications: The Seller reserves the right to modify these T&C at any time. The T&C applicable to an order are those in effect on the date the order is placed.
2. Products, Eligible Buyers, and Professional Use Disclaimer
2.1. Nature of Products: The Seller commercializes dermal fillers, BOTOX, and related products. The Customer acknowledges that these are medical devices or pharmaceuticals intended strictly for professional use.
2.2. Sales Limitation (B2B Requirement):
- Sales of all regulated products, including Dermal Fillers and BOTOX, are strictly B2B (Business-to-Business) and limited EXCLUSIVELY to qualified healthcare professionals, clinics, physicians, or entities possessing the necessary and valid professional licenses and certifications to purchase, possess, and administer these products in their jurisdiction.
- The Customer warrants that they are a licensed professional or an authorized entity. Misrepresentation of professional status constitutes a material breach of these T&C.
- The Seller reserves the right to request proof of professional credentials and to refuse any order if the Customer’s professional status cannot be satisfactorily verified.
2.3. Use of Products: The Customer is solely responsible for the safe and proper storage, handling, and use of all purchased products in accordance with local regulations, manufacturer instructions, and professional standards. The Seller is not liable for any injury, damage, or adverse outcome resulting from the improper use or administration of the products by the Customer or any third party.
3. Orders, Pricing, and Payments
3.1. Pricing (Multi-Currency):
- Prices are displayed in multiple currencies on the website. The final binding transaction amount and currency will be clearly confirmed at checkout.
- All prices are exclusive of local taxes, customs duties, VAT/GST, and other applicable import taxes in the destination country. These external charges are the sole financial responsibility of the Customer.
3.2. Order Confirmation: The contract for sale is concluded only upon the Seller sending an email confirmation of the order shipment.
3.3. Payment Methods: Payments must be made using the accepted methods listed on the website. The Seller utilizes secure third-party payment processors and does not store the Customer’s full payment card details.
4. Shipping, Customs, and Risk
4.1. Transfer of Risk (Incoterms): The risk of loss, damage, or deterioration of the goods transfers entirely to the Customer immediately upon the products being delivered to the carrier at the Seller’s premises: 3251 E 2nd Ave, Hialeah, FL 33013 USA. (FCA/EXW terms apply).
4.2. Customs Compliance: The Customer acts as the Importer of Record and is exclusively responsible for complying with all import regulations, paying all customs duties, taxes, and fees, and providing any required import documentation in the destination country.
4.3. Customs Refusal/Seizure: The Seller provides no refunds for orders that are seized, blocked, or destroyed by customs authorities due to the Customer’s failure to comply with local import laws or failure to pay required duties.
5. Returns and Refunds
5.1. Strict No-Return Policy: Due to the nature of the products (medical devices requiring strict cold chain or sterility control), all sales are final, and products are non-returnable and non-refundable, except in cases of verified damage during transit or confirmed shipping error by the Seller.
5.2. Claims for Damage/Error: Any claim must be submitted to info@dermalfillersworld.com within 14 days of delivery, accompanied by photographic evidence. Refunds or replacements, if approved, will be processed within 14 business days.
6. Limitation of Liability
6.1. Maximum Liability: The Seller’s total aggregate liability arising out of or related to these T&C or the purchase of products shall be strictly limited to the total purchase price paid by the Customer for the specific product giving rise to the claim.
6.2. Exclusion of Damages: In no event shall the Seller be liable for any indirect, incidental, punitive, or consequential damages (including loss of profits or business) resulting from the use or inability to use the products.
7. Governing Law and Jurisdiction
7.1. Governing Law: These T&C shall be governed by and construed in accordance with the laws of the State of Florida, USA, without regard to its conflict of law principles.
7.2. Jurisdiction: The parties agree that any legal action or proceeding arising out of or relating to these T&C shall be brought exclusively in the state or federal courts located in Miami-Dade County, Florida, USA.